The integration nobody modernises
Order files, invoices, payroll extracts, bank data, and inventory feeds still move as files on a schedule. The transfer itself is a solved problem. What is usually missing is everything around it.
- The script knows how to send the file. It does not know what to do when the far side is down.
- Failure is discovered by a person downstream, often days later, because a missing file looks the same as a quiet day.
- Nobody can answer which file moved, when, and whether it was complete, because nothing recorded it.